FENS Developments

Fractional Head of People Support | Construction | London

Modern office development interior

miloHR supported FENS Developments, a construction and renovation company operating across London, Hertfordshire, Bedfordshire and Oxfordshire, during a period of organisational development and operational improvement.

Working closely with leadership, Miles helped strengthen HR systems, recruitment processes and workforce management to support the company’s continued growth and improve operational efficiency.

The engagement focused on introducing clearer HR structure, improving talent acquisition and strengthening employee engagement across the business.

“miloHR helped us bring real structure to our people and recruitment processes. His work improved how we manage our workforce across projects and strengthened our HR foundations as the business continued to grow.” Nick B, Founder @ FENS Developments

Overview

  • As the company expanded, FENS needed stronger HR infrastructure and workforce planning to support growth across multiple projects and locations.

    Key challenges included:

    • Limited HR systems and fragmented processes

    • Inconsistent policies and internal structure

    • Recruitment and workforce planning challenges

    • The need to improve employee engagement and company culture

  • MiloHR partnered with the leadership team to introduce more structured HR processes and strengthen workforce management.

    Key initiatives included:

    HR Systems & Process Implementation

    • Introduced new HR systems to streamline recruitment, onboarding and employee management

    • Improved reporting and operational decision-making through better workforce data

    People Strategy & Company Values

    • Led the rollout of company values to strengthen culture and employee alignment

    • Supported leadership in building a more unified workplace environment

    Policy & Governance

    • Reviewed and updated HR policies and procedures

    • Introduced clearer guidance for managers and employees

    Talent Acquisition Strategy

    • Managed end-to-end recruitment and strengthened hiring processes

    • Developed recruitment strategy aligned with business growth

    Workforce & Resource Management

    • Improved workforce planning and resource allocation across projects

    • Supported more efficient management of the contracting workforce

  • The Outcome

    The work delivered measurable improvements across HR operations and workforce management.

    Key results included:

    • 15% improvement in workforce utilisation

    • 30% increase in talent acquisition social media engagement

    • Improved recruitment structure and employer branding

    • Stronger HR systems supporting operational decision-making

Construction workers on commercial building site

Get in touch.

If you’re looking for HR support within construction or property organisations, we can help structure teams, improve hiring and build HR processes that support project growth.

Alternatively, you can email us directly at info@milohr.com